We offer free shipping on all orders to all provinces and territories across Canada. Orders are processed promptly after payment confirmation. Delivery times vary by location and selected shipping method. You will receive a tracking number by email once your order has shipped. Please note that signature on delivery may be required for age verification purposes.
Unopened and unused products may be returned within 14 days of delivery for a full refund. To initiate a return, please contact our support team with your order number. Return shipping costs are the responsibility of the buyer unless the item arrived damaged or incorrect. Original shipping charges are non-refundable. Refunds are issued after we receive and inspect the returned item. Opened e-liquids, disposable vapes, and clearance items are final sale and cannot be returned for hygiene and safety reasons.
Yes. All orders require age verification at checkout and again at delivery. You must be of legal vaping age in your province.
We accept Visa, Mastercard, Interac e-Transfer, and major digital wallets.
You may cancel or modify your order within a short window after placing it. Once processing begins, changes are not guaranteed.
Contact us promptly after delivery with photos of the item and packaging. We will arrange a replacement or refund at no cost to you.
Yes. All packages are shipped in plain packaging with no external branding.
Reach us at willvape@outlook.com or use the contact form on our Contact Us page. We respond as quickly as possible on business days.